tenants
tenants
Your Guide to Renting with Us: From Search to Settling In
1. Property Search and Viewing
- Browse Listings: Explore our available rental properties online.
- Schedule a Viewing: Contact us to arrange a property viewing at your convenience.
- Property Tour: Attend the scheduled viewing to inspect the property and ask any questions.
2. Application Process
- Submit Application: Complete and submit the rental application form online or in person.
- Application Fee: Pay the non-refundable application fee for processing.
- Background Check: Undergo a comprehensive background check, including credit, rental history, and employment verification.
3. Application Review
- Evaluation: Our team reviews your application and background check results.
- Approval Notification: If approved, you will receive an approval notification along with the next steps.
- Conditional Approval: If conditionally approved, you may need to provide additional documentation or meet specific conditions.
4. Lease Agreement
- Lease Drafting: We prepare the lease agreement with all terms and conditions.
- Review and Sign: Review the lease agreement and sign electronically or in person.
- Security Deposit: Pay the security deposit as outlined in the lease agreement.
5. Move-In Preparation
- Move-In Date: Confirm your move-in date with our team.
- Utilities Setup: Arrange for utilities (e.g., electricity, water, internet) to be transferred or set up in your name.
- Move-In Checklist: Receive a move-in checklist detailing steps to prepare for your move.
6. Move-In Day
- Property Inspection: Conduct a move-in inspection with our team to document the property’s condition.
- Key Handover: Receive your keys and any necessary access codes or instructions.
- Welcome Packet: Get a welcome packet with important information about your new home and our services.
7. Tenant Orientation
- Property Orientation: Learn about property features, amenities, and maintenance procedures.
- Emergency Contacts: Receive emergency contact information and instructions for urgent situations.
- Tenant Portal: Access our online tenant portal for rent payments, maintenance requests, and communication.
8. Enjoy Your New Home
- Settle In: Unpack and settle into your new home.
- Ongoing Support: Contact our team for any questions or concerns during your tenancy.
- Regular Communication: Stay informed with regular updates and newsletters from our team.
9. Maintenance and Repairs
- Request Maintenance: Submit maintenance requests through the tenant portal or contact our office.
- 24/7 Emergency Services: Access our 24/7 emergency repair services for urgent issues.
- Routine Inspections: Participate in routine property inspections to ensure everything is in good condition.
10. Lease Renewal or Move-Out
- Lease Renewal: If you wish to stay, discuss lease renewal options and terms with our team.
- Move-Out Notice: If you plan to move out, provide the required notice as outlined in your lease agreement.
- Move-Out Inspection: Schedule a move-out inspection to document the property’s condition and discuss the return of your security deposit.
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